They Have a Fight, Triangle Wins

(this blogpost co-authored by Lawrie Phipps Donna Lanclos) (this post originally appeared on Donna’s website – but yanno – #interwebs!) The last time that Lawrie Phipps and I ran a digital mapping session at the Jisc digital leadership course, early in 2018, we had just finished answering all of the questions we usually fielded once…

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Mapping for Change

Lego figures on a stage

Over the last few years I have been working with colleagues (Donna Lanclos and David White) on the Visitor and Residents process. These resources are now available and ready to use, with this post, Donna’s and Dave’s adding some of the the context. Visitor and Resident as a continuum of observed behaviours works well; and…

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