Mapping for Change

Lego figures on a stage

Over the last few years I have been working with colleagues (Donna Lanclos and David White) on the Visitor and Residents process. These resources are now available and ready to use, with this post, Donna’s and Dave’s adding some of the the context. Visitor and Resident as a continuum of observed behaviours works well; and…

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Marginal Gain and Digital Capability

[caption id="attachment_7820" align="alignright" width="285"] Making small changes in digital practice[/caption] I was recently looking at the visitor and resident map I had drawn around my own digital capability and practice and was wondering what I could or should be doing that would make a big change to my own practice. Later in the day I…

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Mapping Practice and Strategy: Leadership tools from Visitors and Residents

I’ve been thinking about the role that recognising and understanding one’s own practice, especially in the digital space, can have when it comes to a more complex awareness of the strategic and operational aspects of an organisation. In serendipitous co-evolution of this idea Lanclos and White have recently delivered a more strategic focused workshop of…

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