Of fiendish patches, and absent developers. An update to the previous post.

Last week I wrote a short story “Next Gen DLEs and Coach C on 15:11 from Cheltenham”. It recounted my struggles with the Crosscountry Trains on-board booking system, and  documented a series of failures and usability errors, both online and face-to-face. When I tweeted it, and cc’d @crosscountryUK for comment – they did kindly get…

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