Development not Training: an approach to social media for leaders

The Jisc Digital Leaders course is running again in May. Whenever we have run the course we have always had lots of questions about social media, especially Facebook, Twitter and Linkedin (sic). These three particular platforms perhaps embody one of the key issues – and causes of angst – for many people both working in education…

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Leading Change in Libraries: A keynote for UXLibs 2

We all have experience of change initiatives at one level or another. After being involved in more than 200 change projects across the higher education sector, and working with senior staff at more than 60 universities, this keynote was trying to communicate some general principles around leading change. A lot of people helped me in…

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