Of fiendish patches, and absent developers. An update to the previous post.

Last week I wrote a short story “Next Gen DLEs and Coach C on 15:11 from Cheltenham”. It recounted my struggles with the Crosscountry Trains on-board booking system, and  documented a series of failures and usability errors, both online and face-to-face. When I tweeted it, and cc’d @crosscountryUK for comment – they did kindly get…

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Development not Training: an approach to social media for leaders

The Jisc Digital Leaders course is running again in May. Whenever we have run the course we have always had lots of questions about social media, especially Facebook, Twitter and Linkedin (sic). These three particular platforms perhaps embody one of the key issues – and causes of angst – for many people both working in education…

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